1/16/2023 0 Comments Add softphone to jabra direct![]() ![]() ![]() With generic USB redirection, the HID commands (and audio stream) from the headset are sent natively to the softphone (running on the virtual server). These include: Generic USB redirection and composite USB redirection. One of the UDP streams supports real-time audio over RTPĬitrix has also implemented functionality for handling USB devices such as headsets using HID commands. Users can direct the ringtone to the speakers, but the voice path to their headsetĮnables flexible QoS-based routing (Quality of Service) over the network 2: Click the Jabra device for which you want to modify the settings. The Citrix Workspace App for Windows offers:Įnsures smooth audio even with fluctuating network latencyĪllows greater variation in the distance between microphone and speakers for employees who do not use a headsetĪudio devices do not need to be connected before starting a session. The Workspace App versions (formerly Citrix Receiver) for Windows, Linux, Mac, Android and Chrome are also VoIP capable. Images and text are for guidance purposes only. In Preferred softphone, select your preferred softphone. Server-side jitter buffer to smooth audio when network latency fluctuates To set your softphone as the preferred softphone in Jabra Direct, follow these steps.Voice-optimized codec for fast encoding of real-time audio and bandwidth efficiency.XenApp and XenDesktop 7.6 and higher include numerous technologies to support generic softphone deployment: Softphones for generic modeįor softphones for which no optimized solution is available, a generic mode is an option.Ĭitrix has implemented various functions for compressing and processing audio streams in generic mode to achieve good audio quality and limit the network load: In optimized mode, CallControl headset handling functions are also implemented, allowing HID commands to be sent between the headset and the softphone (running on the virtual server). Now you can use call control using BroadSoft UC-One. ![]() Jabra Add-in should then be listed on the Preferences tab. If the Jabra Add-in is still not listed after you restart the softphone client, close Jabra Direct and reopen it.
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